Support

Keep something worth remembering. For help, email support@keepthat.app.

What can I save?

Paste 80–32,000 characters of text, share a public HTTPS article, or scan text with the camera or photo picker. Images stay on device; choose the text you want to extract facts from. For videos and podcasts, paste a transcript or your notes. Direct video links, PDFs, paywalls, and pages that require sign-in or JavaScript may not be readable.

How do quizzes work?

Start a quiz to get AI-generated multiple-choice, true/false, or fill-in-the-blank questions with answer options. Questions are created from the facts selected for your quiz. Questions are saved on your iPhone and automatically mixed into regular quizzes; only facts without a saved question need a new one. Choices can change order. A quiz made entirely from saved questions works offline. New questions require internet access and available shared AI capacity. Keepthat grades your selected answer and schedules the next review.

What is free?

Three successful AI extractions per local calendar day, unlimited local fact storage, unlimited offline reviews, search, topics, stats, widgets, local reminders, and library backup export and restore. Pro raises the daily extraction allowance to 50. Shared-network and service-wide extraction limits also apply.

Do I need an account or iCloud?

No. Keepthat 2.0 stores your library on this device. iCloud is optional when saving a backup through Files. There is no automatic synchronization between devices.

How do backups work?

Open Settings → Export library backup. Save the JSON file to Files or iCloud Drive. On another device, choose Restore library backup. Restoring replaces the local library. Original source photos are not included. Keep a backup before restoring, reinstalling, or changing devices.

Why can't an article be read?

Some websites block automated requests or require a subscription. Select and share the useful text from Safari instead. A long article may need to be pasted in smaller sections. Your input stays available if extraction fails.

How do I restore Pro?

Use Settings → Restore Purchases with the Apple ID that purchased the subscription. No Keepthat account is needed. Manage or cancel the subscription through Apple's subscription settings. Apple handles refund requests at reportaproblem.apple.com.

What happened to my old account?

Version 2.0 removes accounts and the old hosted library. Locally saved guest facts are imported on this device. Version 1.x server libraries are not automatically imported. Contact support for a legacy data request.

Can AI make mistakes?

Yes. Check extracted facts against the original material before relying on them. Edit or discard anything you don't want to keep.